1 - Shipping Information

2 - Return Policy

3 - Privacy Policy

4 - Contact Us

1 - Shipping Information - Return Top

Shipping Rates
GourmetCoffee.com offers shipping on all coffees for a exactly the fee USPS charges us, it will be based on the number of items you order as well as your location, we put absolutely no mark up on the shipping charges.

Shipping charges for products with shipping costs are shown in the shopping cart before you pay at check out.

Orders shipped to Alaska, Hawaii, Puerto Rico and outside the United States will have additional shipping charges. We will contact you via email or phone for your approval.

Shipping Locations
GourmetCoffee.com ships to the United States and Canada via either UPS or FedEx. For orders outside the USA please submit your order and we will email to you the exact shipping cost, or call us at 1-888-535-2233. You will not be charged until you agree to the shipping charge and method.

Delivery Time
All orders except ship within 2 business days. We roast to order all products and sometimes delay order 2-3 days to hit the roasting pattern of specific blends. 


We are proud of our Coffee at GourmetCoffee.com, if you are unhappy with our products ship at least half the coffee back and we will issue a full refund within 30 days.

Instructions:
1. Contact customer care by calling 888-535-2233 or e-mail customercare@gourmetcoffee.com to request a Return Authorization Number (RA).Items received without an RA will not be credited.

2. Warehouse must receive items within 15 days of an RA# being issued.

3. Contact customer care with tracking number.

Cancellation: If you decide to cancel your order after it has shipped the above return policy applies.

3 - Privacy Policy - Return Top

GourmetCoffee.com guarantees safe shopping so that you do not have to worry about credit card safety while shopping on our website.

Our Shopping Cart Checkout Pages are protected via Secure Sockets Layer 128-Bit Encryption. Your personal and credit card information is transported via Verisign, THE industry leader in Internet Payment Gateway solutions.

GourmetCoffee.com respects your privacy. We ask for your name, e-mail address, and phone number so that we can better assist you with the products you are purchasing and contact you with any concerns pertaining to your order. We will not pass on or sell any of this information to other companies without your written consent.

Here at GourmetCoffee.com, we are committed to protecting your privacy. All of the information that we obtain from you is used to make your shopping experience as easy and pleasurable as possible. If you have any questions about our privacy policy, please call us at (888) 535-2233 or e-mail us at customercare@gourmetcoffee.com.

4 - Contact Us - Return Top

Phone: 1-888-535-2233
Online Form/Email :customercare@gourmetcoffee.com